How Ringcentral helped this local SA business communicate more effectively across their business
Revolution Roofing are a growing local SA business who were looking for a new communications solution to replace their basic service. They were experiencing frequent drop outs, poor voice quality, system unavailability and had no additional features beyond voice.
After consulting with Revolution Roofing, our independent advice was that the RingCentral Office solution would be the best fit for their business. This is what Annandale, Head of IT Support and Development, Revolution Roofing had to say:
“We have much better service quality and quality of sound, and we can now manage our own phone system, which we weren’t able to do before. We’ve been able to give more users across the country access to the RingCentral platform with a lot more features than we had before. And we can now add new users and new devices ourselves, implement different call flows, diversions and recorded messages, and pick up new lines and new numbers easily. In the past, all of that had to be requested through our third-party supplier.”
TelcoDataCloud are an independent team of unified communications and cloud contact centre experts who can help your business transition to cloud phone solutions just like Revolution Roofing. With our strong industry knowledge, experience and relationships we can provide your business the right advice when migrating to a cloud solution. If you would like to discuss the different players and solutions currently in the market, get in touch with our team.